Ask an Expert is an Endpoint Security Innovation Architecture (IA) module that provides an in-console chat experience to enhance Endpoint Security users access to FireEye Expertise. This first release enables users that have an Expertise on Demand subscription to chat with a FireEye expert to get answers to their toughest security questions.
Mandiant Expertise on Demand is an annual subscription providing flexible access to a wide range of industry-recognized Mandiant security skills, experience and knowledge. Visit our website to learn more about the benefits of an Expertise on Demand subscription or contact your account representative.
This general availability release of Ask an Expert is supported on Endpoint Security 5.0.3 and higher.
Note: An active Expertise on Demand subscription is required to chat with a FireEye Analyst.
|Resources:||Ask an Expert User Guide|
|Ask an Expert Release Notes|
|Last Updated:||April 7, 2021|
|Requirements:||FireEye Endpoint Security 5.0.3|