RT2Jira

This Python script automatically converts RT tickets to Jira tickets, where the uniqueness of the RT ticket is based on the (requestor identity, subject) of the RT ticket, which will then get assigned a unique Jira ticket. This script will also synchronize new comments on existing RT tickets and represent them as new Jira comments. However, this script is a 1-way sync. It will not take new Jira comments/tickets and represent that activity in new/existing RT tickets. This script is designed to be run on a periodic basis, in order to resync new RT tickets to Jira tickets.

The Terms of Use for this software are subject to the licensing and terms outlined in the OSS repository.

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Support

Developer:FireEye
Contact:Issues

OSS Info

Platform:Python

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